Collection About FAQ Contact

Questions &
Answers

Everything you need to know about Bioscape lamps, materials, production and shipping.

Safety & Use
Are your lamps safe for home use? +

Absolutely. All our lamps use LEDs and are designed with proper ventilation. Materials are carefully chosen to handle low heat safely, including biodegradable, recyclable, or compostable filaments.

What type of bulb should I use? +

All Bioscape lamps are designed for LED bulbs only. We recommend warm white LEDs (2700–3000K) to enhance the organic light diffusion of each design. LED bulbs are included with your lamp.

Customization
Can I customize my lamp? +

Yes! You can choose colors, textures, or subtle personalization on certain models. Customizations are made using our 3D printing workflow, ensuring each piece is unique while maintaining precision and finish quality.

What colors are available? +

We offer a curated palette inspired by the Algarve landscape: sand, ivory, terracotta, forest green, and natural white. Each model has its own recommended palette based on its form and material behaviour.

Production
How long does production take? +

Each lamp is made to order using precision 3D printing. Production usually takes 5–10 business days, after which your order ships directly to you with a tracking link.

How are the lamps made? +

Each piece is digitally designed and 3D printed, allowing us to create complex organic forms impossible with traditional methods. Post-processing includes sanding, polishing, and protective coatings to ensure consistent quality and soft, diffuse light.

Why 3D printing? +

3D printing lets us explore organic shapes, optimize material usage, and create pieces on demand — reducing waste while maintaining precision. It allows each object to be both sculptural and sustainable.

Shipping
Do you ship internationally? +

Yes. Each lamp is carefully packaged to arrive safely anywhere in the world, reflecting the same care we put into its design and fabrication.

What are the shipping times? +

Europe: 2–5 business days. Switzerland & United Kingdom: 5–7 business days. Once your lamp is ready, we'll send a tracking link so you can follow your delivery in real time.

Do you offer returns or exchanges? +

All Bioscape lamps are made to order. Due to their handcrafted and custom nature, we do not offer refunds or exchanges. Please contact our support team if you have any questions before placing your order.

Materials
What materials do you use? +

We work with biodegradable PLA, recyclable PETG, and compostable bio-based filaments. These materials are selected for durability, finish quality, and minimal environmental impact.

Maintenance
How do I maintain my lamp? +

Lamps are low-maintenance. Simply dust gently with a soft cloth. Avoid harsh chemicals or direct water exposure to preserve the materials and finish.

Made to order.
Shipped with care.

At Bioscape, every lamp is made to order in our studio. This approach reduces waste, avoids overproduction, and ensures each piece is crafted with care. Production typically takes 2–5 business days.

Destination Estimated Delivery
Europe2–5 business days
Switzerland5–7 business days
United Kingdom5–7 business days
Rest of WorldContact us

Shipping times may vary depending on customs or local delivery services. A tracking link is provided once your order ships.

We're here
to help.

Contact us before placing your order — we're happy to answer any questions about customization, production, or shipping.

studio@bioscape.pt WhatsApp

Your Order

Your cart is empty.